Book your video appointment

To book your mortgage broker video appointment just choose a date, select a time and click "Book Appointment".

You'll then be presented with a form. Please enter your details as requested. You'll need to tick the consent box as, believe it or not, we need to have your permission to make an appointment, albeit you're making the appointment !

Click "Schedule Appointment". You will now see your online booking confirmation. This will detail the date, time and provide the name of your adviser together with a link to your meeting room.

Don't worry, your confirmation will also be sent to the email address provided and a reminder of your appointment will be sent 60 minutes before the time.

Yes, our online video is almost identical. As you might expect there's an APP that needs to be downloaded, that takes a few seconds. Then once installed you're good to go time and time again.

There's no need to register with any service provider, no need to pay any subscriptions, it's completely free to you as we hold the subscription and pay the bills...

No. You have the ability to turn the video off and just use voice. Or if you prefer book a telephone call back appointment.

Yes. So that you get the best from your video appointment your adviser will share their screen with you during the meeting. You will be able to see your MDFS adviser work through the different mortgage tools they have available, including affordability calculators, mortgage criteria assessment tools and live quotations can also be provided.

During your meeting an adviser will ask you questions about your proposed mortgage.

Your adviser will run over your requirements, provide information and generally offer as much help as you need.

If you have time, they will also search the mortgage market, work out your affordability and give you some quotes.

We can also make arrangements to prepare a mortgage decision in principle.

No, if you feel that more time is needed, or if your circumstances are more complex, your appointment can be extended.

Our goal is to make sure you receive the level of advice you need and if that requires more time or a further appointment no problem, if it's OK with you, it's OK with us.

After your meeting your adviser will send information to you by email. You're not expected to make any commitment. If you wish to proceed further with our advice that's up to you.

Remember, we don't charge fees, so you might want to proceed further, but you will be under no pressure to do so.